StrawBox FAQs
General Questions
What is StrawBox?
StrawBox is a local business in Rome, Georgia, providing premium, field-fresh longleaf pine straw for landscaping. We offer residential and bulk pine straw options, as well as support local Boy Scouts through fundraising initiatives.
What types of pine straw do you sell?
We sell high-quality longleaf pine straw, known for its vibrant color, durability, and superior coverage compared to other types of pine straw.
Ordering Questions
How do I place an order?
Select the product you need from our website, add it to your cart, and complete the checkout process. Choose a pickup date during checkout. Delivery is only available during the Boy Scout fundraiser (see details below).
Do you offer pre-orders?
Yes, pre-orders are available for future pickup or delivery during the Boy Scout fundraiser period (February 1–March 31, 2025). Pre-order items will be labeled with estimated availability dates.
What payment methods do you accept?
We accept credit and debit cards through our secure online checkout. For fundraiser deliveries, cash or check payments are also accepted.
Can I change or cancel my order?
Orders can be modified or canceled up to 48 hours before the pickup date. For changes, contact us directly at (706) 666-0370.
Pickup and Delivery Questions
Where can I pick up my order?
Pickup is available at our retail location:
2106 Shorter Ave, Rome, GA 30165.
Do you offer delivery?
Delivery is only available during the Boy Scout fundraiser (February 1–March 31, 2025). During this period, Scouts will deliver your pine straw to your selected address.
What areas do you deliver to during the fundraiser?
Fundraiser deliveries are available within a 15-mile radius of Rome, Georgia. For questions about delivery availability, please contact us.
Is there a minimum order for delivery during the fundraiser?
Yes, a minimum order of 25 bales is required for delivery during the Boy Scout fundraiser.
Product Questions
How much area does one bale cover?
Each bale covers approximately 40 square feet at a standard depth. For thicker coverage, you may need more bales.
What makes your pine straw premium?
Our pine straw is hand-raked, field-fresh, and carefully baled for superior quality. It has a rich, vibrant color and lasts longer than standard pine straw.
Do you sell in bulk?
Yes, we offer tiered pricing for bulk orders starting at 50 bales. Bulk orders are for pickup only.
Fundraiser Questions
How does the Boy Scout fundraiser work?
When you order pine straw through the Troop 34 Fundraiser (February 1–March 31, 2025), Scouts handle delivery, and a portion of proceeds supports their activities, adventures, and community projects.
Can I pick up my fundraiser order instead of having it delivered?
Yes, fundraiser orders can also be picked up from our location. Select "pickup" at checkout to arrange this option.
When will my fundraiser order be delivered?
Fundraiser deliveries are scheduled based on your selected date at checkout. Scouts will notify you prior to delivery.
Who can I contact for questions about the fundraiser?
For fundraiser-specific questions, please email us or call (706) 666-0370.
Miscellaneous Questions
Are there pinecones or debris in the bales?
No, our pine straw is meticulously cleaned to ensure it’s free of pinecones and debris, providing only clean, high-quality needles.
Do you offer wholesale or commercial pricing?
Yes, we provide special pricing for landscapers and commercial buyers. Bulk orders starting at 50 bales qualify for discounts.
How can I contact StrawBox?
You can reach us by phone at (706) 666-0370, or visit us at 2106 Shorter Ave, Rome, GA 30165. For online inquiries, use our "Contact Us" form on the website.
What types of pine straw do you sell?
We sell high-quality longleaf pine straw, known for its vibrant color, durability, and superior coverage compared to other types of pine straw.
Ordering Questions
How do I place an order?
Select the product you need from our website, add it to your cart, and complete the checkout process. Choose a pickup date during checkout. Delivery is only available during the Boy Scout fundraiser (see details below).
Do you offer pre-orders?
Yes, pre-orders are available for future pickup or delivery during the Boy Scout fundraiser period (February 1–March 31, 2025). Pre-order items will be labeled with estimated availability dates.
What payment methods do you accept?
We accept credit and debit cards through our secure online checkout. For fundraiser deliveries, cash or check payments are also accepted.
Can I change or cancel my order?
Orders can be modified or canceled up to 48 hours before the pickup date. For changes, contact us directly at (706) 666-0370.
Pickup and Delivery Questions
Where can I pick up my order?
Pickup is available at our retail location:
2106 Shorter Ave, Rome, GA 30165.
Do you offer delivery?
Delivery is only available during the Boy Scout fundraiser (February 1–March 31, 2025). During this period, Scouts will deliver your pine straw to your selected address.
What areas do you deliver to during the fundraiser?
Fundraiser deliveries are available within a 15-mile radius of Rome, Georgia. For questions about delivery availability, please contact us.
Is there a minimum order for delivery during the fundraiser?
Yes, a minimum order of 25 bales is required for delivery during the Boy Scout fundraiser.
Product Questions
How much area does one bale cover?
Each bale covers approximately 40 square feet at a standard depth. For thicker coverage, you may need more bales.
What makes your pine straw premium?
Our pine straw is hand-raked, field-fresh, and carefully baled for superior quality. It has a rich, vibrant color and lasts longer than standard pine straw.
Do you sell in bulk?
Yes, we offer tiered pricing for bulk orders starting at 50 bales. Bulk orders are for pickup only.
Fundraiser Questions
How does the Boy Scout fundraiser work?
When you order pine straw through the Troop 34 Fundraiser (February 1–March 31, 2025), Scouts handle delivery, and a portion of proceeds supports their activities, adventures, and community projects.
Can I pick up my fundraiser order instead of having it delivered?
Yes, fundraiser orders can also be picked up from our location. Select "pickup" at checkout to arrange this option.
When will my fundraiser order be delivered?
Fundraiser deliveries are scheduled based on your selected date at checkout. Scouts will notify you prior to delivery.
Who can I contact for questions about the fundraiser?
For fundraiser-specific questions, please email us or call (706) 666-0370.
Miscellaneous Questions
Are there pinecones or debris in the bales?
No, our pine straw is meticulously cleaned to ensure it’s free of pinecones and debris, providing only clean, high-quality needles.
Do you offer wholesale or commercial pricing?
Yes, we provide special pricing for landscapers and commercial buyers. Bulk orders starting at 50 bales qualify for discounts.
How can I contact StrawBox?
You can reach us by phone at (706) 666-0370, or visit us at 2106 Shorter Ave, Rome, GA 30165. For online inquiries, use our "Contact Us" form on the website.